Home > Contact > Claims contacts

Claims contacts

Listed below are those insurers who offer 24 hour claims notification helplines for you to utilise when we are unavailable.
We recommend that you have your Policy Number available at the time of telephoning.

We check the data shown below regularly to ensure it is accurate but there is always the possibility that a recent change may not have been effected. If this should happen, or if the insurer you are wanting to contact is not listed below, please take appropriate emergency action to minimise the damage or loss keeping a note of what you have done and then contact us at the first opportunity during our normal working hours.

ACE Europe Travel

Europe Assistance: 01444 411999

Ageas

Motor: 0845 1223283
Windscreen: 0845 1258860

AIG Insurance

Motor (Fleet) inc. Windscreen: 08444 776544 (24 hours and 365 days a year)
Property: 0121 2008636 (24 hours and 365 days a year)

Allianz Insurance

Motor Claims (Fleet) inc. Windscreen: 0800 5875858
Motor Trade: 08444 129996

Amlin

Motor Claims: 01245 396396
Windscreen: 0800 373171

Aviva

Motor (Fleet) inc. Breakdown & Windscreen: 08000 515005 (24 hours and 365 days a year)
Property: 0845 3028410 (Out of hours Emergency service)
Motor Trade: 08000 964472

AXA Insurance

Property Claims: 0870 8507134 (Emergency Out of Hours)
Motor Claims: 0845 9004185
Fleet Windscreen: 0800 0154195
Motor Trade: 0870 9001753

Catlin

Motor: 0845 4506463

Chaucer

Motor: 0800 0722050
Windscreen: 0800 5870808

David Oliver Associates - Sun World Plus

Commercial: 0845 3038580(Emergency Assistance)

Equity Red Star

Motor: 0845 6091235 (8am-8pm and Emergency)
Windscreen Claims: 0844 5611934

Glemham Underwriting

Glemham Underwriting are used to facilitate the placing of business with either Aviva, Catlin Insurance company (UK) Ltd or other Lloyds Syndicates. The following numbers are to be used:

Argo/Catlin Property: 0207 2532907
Aviva Property: 0844 8915053

Liberty Insurance

Motor: 0845 5051600

LV Insurance

Motor Fleet: 0845 3372671
Windscreen: 0800 6781010

Protector Plus Home Insurance Scheme

This is a delegated authority home insurance scheme with Aviva and arranged via Knowlden Titlow Insurance Brokers. If you want to make a claim please call us on the following numbers:

During Office Hours: 01603 218234
Out of Hours: 08000 12345
Out of Hours Emergency Building Repairs (Wrycraft Ltd): 07789 763586
Out of Hours Emergency Glazing, Locks, Doors and Windows (Evander): 0345 0020141
KTIB Out of Hours Emergency Advice: 07788 715597

QBE(Ensign)at Lloyds

Motor Claims inc. Windscreen: 0808 1008181

Royal & Sun Alliance

Motor: 0845 300 1181
Motor Trade: 0845 300 1181
Motor Windscreen: 0845 3001181
Property: 0845 077 0120 or 0800 731 760 (Out of Hours Emergency Assistance)

Travelers Insurance

Property: 01737 787557 (Out of Hours Emergency Helpline)

Zurich Insurance

Property: 08453 002055
Motor (Commercial Vehicle) inc. Windscreen: 08453 002055